Do you have any questions? Check out our Frequently Asked Questions below. If you still need help please contact us.
Still Have Questions? If you don't see your question answered here, feel free to reach out in our "Contact Us" section—we'd love to help you on your healthy hair journey 💚
Frequently Asked Questions
Are your products safe for all hair types?
Yes! Our products are designed to be gentle and effective for all hair types and textures, including curly, coily, straight, wavy, natural, relaxed, and color-treated hair.
How long does it take to see results?
Results vary from person to person, but many customers begin noticing improvements such as less shedding and a healthier scalp within 3–4 weeks of consistent use. For best results, we recommend following the full routine regularly.
Can I use the products if I have a sensitive scalp?
Yes. Our formulas are made with soothing, botanical-inspired ingredients and are gentle on the scalp. If you have extremely sensitive skin or known allergies, we recommend performing a patch test before full use.
How often should I use the Scalp Scrub?
We recommend using the Scalp Scrub 1–2 times per week to remove buildup, refresh the scalp, and support healthy hair growth.
How can I contact customer support?
We're happy to help! Email us at: support@lav4beauty.com. We aim to respond within 24–48 business hours.
Do you offer international shipping?
At this time we primarily ship within the United States. International shipping availability may be added in the future.
How long does shipping take?
Orders typically ship within 1–10 business days. Delivery times depend on the shipping method selected at checkout.
What is your return policy?
Due to the personal nature of hair care products, we are unable to accept returns on opened or used items. If you receive a damaged or incorrect order, please contact us within 7 days and we will gladly assist.
Do your products contain harsh chemicals?
Our products are thoughtfully formulated without parabens, sulfates, and harsh additives. We use safe, effective preservation to ensure product quality and shelf stability.
Are your products cruelty-free?
Yes. All LAV4Beauty products are cruelty-free and never tested on animals.
Can I use the full trio together?
Absolutely! The Botanical Scalp Care Trio is designed to work as a complete system. Using the scrub, tonic, and oil together helps cleanse, treat, and nourish the scalp for the best results.
How should I use the Hair Growth Oil?
You can use the oil in two ways:
As a Pre-Wash Treatment: Apply to the scalp, massage gently, leave on for 20 minutes, then shampoo and condition.
For Daily Moisture & Protection: Apply a small amount to mid-lengths and ends as needed to add shine, seal in moisture, and protect against breakage.
Can I use the Scalp Tonic every day?
Yes! The Scalp Tonic is lightweight and designed for daily use. Apply directly to the scalp and massage gently to nourish follicles and support a healthy growth environment.